Rectangle 10 (1)

Infusion Care Designed for Patients. Because You're More Than Just a Chart.

Infusion Care Designed for Patients. Because You're More Than Just a Chart.

The Arbor Infusion Experience

Private Room@2x

Comfortable, private suites

Spend your treatment time your way — with free snacks, cozy chairs, in-room entertainment and chairs for guests. Get some rest, stream your favorite show, or even catch up on some work.

Care@2x

Personalized care

Your dedicated Care Guide will be with you every step of the way, helping coordinate your care, answer questions, and remember the details that make each visit feel customized to you.

Time@2x

Fast, flexible appointments

Infusion care should fit your life,
not the other way around. That’s why we offer evening and weekend appointments and get most people scheduled within six days of referral.

What to Expect

We've designed Arbor to give you the best possible patient experience. Because you deserve infusion care that treats you like a person instead of a chart.

1. Get a referral from your provider.

Ask your doctor to refer you to Arbor, or request an appointment here.

2. Meet your Care Guide.

They’ll walk you through every step of the onboarding process, including insurance approvals.

3. Schedule your first appointment.

We handle insurance coordination and approval so you don’t have to.

4. Complete your
visit.

Get easy parking, private suites, and a friendly team ready to welcome you.

Arbor Infusion Accepts Most Major Health Insurance

We’re committed to making infusion care affordable for patients, and that means working closely with you and your health insurance to make sure there are no surprise bills or unexpected costs.

Your Care Guide will help coordinate with insurance and keep you informed along the way. We’ll also review your coverage, explain expected costs, and help identify financial assistance options when available.

2
5cd49484b2931a5124a60deb_logo-aetna 1
anthem
unitedhealthcare-health-insurance 1
Medicare-Logo
Cigna-Logo 1

Why People Love Arbor

Group 11

We are building Arbor Infusion around a simple commitment: make specialty infusion care highly personal, exceptionally simple, and truly comfortable. From responsive referral support to private treatment rooms and thoughtful communication, every part of the experience is designed to help patients, caregivers, and providers feel informed and supported.

Get Infusion Care that Fits Your Life

Reach out to your nearest Arbor Infusion location and take the first step.

Rectangle 24

Arbor Infusion Fishers

9840 Westpoint Drive, Suite 400 Indianapolis, IN 46256

Rectangle 24

Coming Soon!

Another new location is coming soon.

Frequently Asked Questions

How do I get started?

If we’ve already received a referral from your physician, your Care Guide will contact you within 24 hours to review onboarding, insurance approvals, and scheduling.

Alternatively, you can reach out to us here, and someone from our team will reach out to get you started. A valid provider order is required before treatment.

Do you accept insurance?

Arbor Infusion accepts Medicare and most major health insurance. Please call us if you have any questions. Before treatment, your Care Guide will verify your coverage and help identify financial assistance support when available.

What conditions and medications do you treat?

Arbor Infusion provides outpatient infusion and injection therapy for chronic conditions such as Crohn’s Disease, Gout, IBD, Multiple Sclerosis, Myasthenia Gravis, Psoriasis, Rheumatoid Arthritis, Thyroid Eye Disease, and many others.

You can read more about the therapies we offer and conditions we treat here.

Where are you located, and is parking available?

Visit our Locations page for current and upcoming centers, directions, hours, and contact information. Our centers are conveniently located with free, accessible parking near the entrance.

What are your hours?

Treatments are available by appointment only with evening and weekend hours available upon request. You can learn more about our Arbor Infusion locations, hours, and Care Guides by visiting our Locations page.

How should I prepare for my appointment?

Follow any medication-specific instructions from your referring physician and our clinical team. Unless told otherwise, arrive well rested and hydrated, eat normally, take your usual medications, and wear comfortable clothing.

Contact our team before your visit if you have a fever, infection symptoms, a recent hospitalization, a new antibiotic, or another significant health change. We will let you know if your medication requires that you make transportation arrangements

What if I need to cancel or reschedule?

We understand that plans can change. Contact your Care Guide or Arbor Infusion center as soon as possible so they can reschedule your appointment.

Is Arbor Infusion HIPAA compliant?

Yes, we take your privacy and HIPAA compliance seriously. Arbor Infusion maintains safeguards designed to comply with HIPAA and other applicable privacy and security requirements.

How can I ask another question?

Contact your Care Guide, call your Arbor Infusion center, or submit a message here. We are happy to help.